WHAT OUR CLIENTS SAY

Shelia e Avatar

Wonderful experience. I went into an appointment with Kayla with anxiety. I have been cutting my own hair for 10 years, NO MORE! I will go to Kayla, she took her time to explain to me what she was doing giving me a great experience. Thank you.

Shelia e 9/19/2018
Jessica R. Avatar

5 star rating This was my first time at Lux Salon. I had read reviews and thought I would give it a chance. I have never had my hair colored at a salon before and wasn't exactly sure how to explain what I wanted, but Alex was excited to help me out and had some great ideas. She gave me the best haircut I've had in my life and I adore the color! It was exactly what I wanted! I will be back again and again!

Jessica R. 9/19/2018
tiara a. Avatar

5 star rating Just wanted to update my review because I just saw Aili for the first time, who is new to the area and she was such a gem!!

She was super sweet, down to earth, easy to talk to and convey what I wanted.

Literally the best hair wash and scalp massage I have ever had, I'm pretty sure no one else will ever compare!

I got really lucky getting a booking with her and also getting in during her special pricing period, it was just  perfect timing that I got on their website the day after they started the special!

I will definitely be back to see her since and I would recommend her! As always I am very pleased with Lux!!

tiara a. 9/19/2018
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A Google User Avatar

First of all if you are thinking of going here, GO HERE! Everyone is super nice, I got an amazing haircut by Aili Anna and it was perfect. The salon is so beautiful and felt so welcoming going there. I will not go anywhere else! Everyone there does such impressive work, you will love it.

A Google User 9/01/2018
Annaliza mae Osera Avatar

I love this place. staff are really nice and pleasant. I love amy the owner, she's very understanding with your concerns and would go above and beyond. made me feel comfortable, not just to me but she did the same thing with my sister too before. Even if my hairstylist already left I would definitely come back here again, hoping that I would be able to find my new go-to hairstylist person. Thank you guys!

Annaliza mae Osera 8/29/2018
Heather H. Avatar

5 star rating Maddie did such an amazing job on my rose gold balayage! I'm so happy with how vibrant the color is and how much effort she put it to make me a walking piece of art. If you want any color of the rainboy on your head, Maddie is the one to come to!

Heather H. 8/20/2018
Amelie S. Avatar

5 star rating I recently visited Lux Salon and Spa for the second time since June. In June I had looked for a salon close to me for a last minute appointment and Brett Happened to be free.(Bonus points for being able to book online!! )  I am SO glad that I found this salon! I have been searching for the last few years for a place to regularly go to get my hair cut/colored... and I finally found it! 🙂 The prices are reasonable, and the decor is trendy and inviting.

On my most recent visit (8/3) I had a full foil done, and its absolutely perfect! Brett did a fantastic job of listening to what I wanted, and was able to complete it just as I had pictured! I felt bad that my appointment ran after the salon was closed, however he did not make me feel like he was trying to rush and took his time to get everything done just right. One thing that really stood out on both visits was Brett's knowledge and how he asks a lot of questions about the products that you are using, not to push other products on you.. but to make sure that you are getting the most out of them. I look forward to chatting with him again when I get my hair done in the next few months.

I love that they always offer you water/tea... and make sure that you absolutely love what you leave with!

I cant wait to try out the other services... You've definitely got a new "Regular" client Brett!

Thanks again!

Amelie

Amelie S. 8/07/2018
jordyn Avatar

I've never posted a review for anything before, but I am so excited that my mom found Brett to be our new hairstylist for her, my sister, and I, and we've already recommended him to all our family and friends after the first visit. Normally I hate going in to the hair salon because you don't really know what to expect, but Brett was all around very nice, relaxed, patient, honest, and very positive. He answered all our questions and told us all of the best products for taking care of our hair. Brett's work ethic is amazing, and I trust however he cuts or dyes my hair in the future.

jordyn 8/05/2018
Char Dawson Avatar

My years of searching for a stylist/colorist has finally ended. Brett is the one!!! I got my hair cut, colored and highlighted by him and Brett nailed it. His attention to detail is incredible. Besides the fact that Brett is an amazing stylist, He is so fun and made me feel comfortable the minute I met him. The couple of hours I was in her chair flew right by, I can't wait to go back in for my next cut + color!

Char Dawson 8/05/2018
Patty Campbell Avatar

Brett is, by far, the BEST! After an awful cut with a local salon, I met with him and he cut my hair in a way that it was not as noticeable as it grew out. It has since grown out and I love my cut and color. I will never go to anyone else!

Patty Campbell 7/26/2018
Heidi S. Avatar

5 star rating Brett is amazing hairdresser.  I loved how he styled my hair.  Great place to come relax to have your hair done snd best of all they carry top of the line products.   Great customer service.

Heidi S. 7/26/2018
Melissa B. Avatar

5 star rating Had my first visit to Lux today and my stylist was Alyin. I was nevous going in for my hair cut because I was dealing with a lot of hair breakage since having my hair colored elsewhere 2 months prior. But Alyin put me to ease and she was phenomenal. She is very professional, courteous, and talented! This is the best hair cut and style I have ever had, period! I am very happy and will absolutely be returning. Thank you!

Melissa B. 7/24/2018
Maranda Gregoire Avatar

I had my hair done with Maddie today and am super happy with my results. She took her time and really made the effort to make sure I was comfortable and taken care of during my service. I also have to say the front desk was friendly and the salon it’s self was very clean and trendy .

Maranda Gregoire 7/14/2018
Katelyn Jones Avatar

Today I went in and saw Brett as a new client. First off, he’s an absolute sweetheart! My hair was severely damaged from a bad bleach job and a bad undercut. He straight off the bat evened my undercut then took me to shampoo. He was really gently throughout the whole hair cut and even decided to go bold with me and give me bangs! I’m really self conscious about having short hair and he understood my concerns and was very delicate with me throughout the whole process. Now I have a cute haircut with bangs and let me tell you, my hair is soft for the first time in months. Definitely found my new hairdresser!

Katelyn Jones 7/09/2018
Casey Romero Avatar

Alex is amazing!!! I have been going to her for 3 years now and every time I have left her chair my expectations were exceeded! During my first visit to her, she took extra time to listen to what I wanted and look at the dozens of pics of examples I had ( did I forget I to mention that she is also super sweet and patient no matter how much you switch up styles and and color desires!!!!) and even gave me some solicited advice on what worked great on my hair type, some hair care and styling tips that I stick to up until this day. I make the drive from Bonney Lake just to get some fab hair done by Alex!!!! Super thankful I found her 3 yrs ago!!!!

Casey Romero 7/05/2018
Bre Johnson Avatar

The salon is beautiful and all employees are so friendly. Aylin is amazing! She did an awesome job at transitioning my hair from an outgrown blonde balayage, to a gorgeous, all-over dark brown color. Aside from that, she also gave me some awesome styling tips for my naturally curly hair, which I truly appreciated. I am so glad I found this salon!

Bre Johnson 7/02/2018
Breauna J. Avatar

5 star rating The salon is beautiful and all employees are so friendly. Aylin is amazing! She did an awesome job at transitioning my hair from an outgrown blonde balayage, to a gorgeous, all-over dark brown color. Aside from that, she also gave me some awesome styling tips for my naturally curly hair, which I truly appreciated. I am so glad I found this salon!

Breauna J. 7/02/2018
katherine fahling Avatar

Such a wonderful salon! Great cut and color! Kayla completely transformed my hair! I came in with terrible highlights and walked out feeling like a million bucks!

katherine fahling 6/15/2018
Kasey Grezlik Avatar

I recently had a color correction & balyage done at salon prodigy. They charged me for this yet gave me a completely foiled head of orange highlights, and dark roots. Not even a good highlight job. But let me RAVE about Kayla at Lux, she saved my hair! And gave me what I wanted! Our consultation the day before was amazing, she was honest and straight forward about what we could do. She offered me something achievable so I wasn’t disappointed. A natural blended balyage. She was SO nice! I am so happy with my hair. Kayla you the bomb girl.

Kasey Grezlik 5/19/2018
Hannah P. Avatar

5 star rating very very very awesome place!!! At first i did not like my hair color, but they got me in the next day to fix what i didn't like with no charge! I absolutely adore the ambiance, location, and people working there! everyone is so nice, caring, and make you feel right at home and comfortable. i wouldn't want to go anywhere else!! 🙂

Hannah P. 5/16/2018
Jamie Bell Avatar

Great salon, great service. Aylin was wonderful, listened to what I was looking for and made sure I was happy with the color and the cut. The receptionists are always cheerful and helpful definitely a pleasant salon experience and would highly recommend.

Jamie Bell 5/10/2018
Sara H. Avatar

5 star rating The salon itself was very nice and loved the ambiance. However, I asked for blonde highlights. I made it clear I did not want anything streaky and I wanted it to be a bright blonde. The stylist recommended Balayage and I told him I had gotten that done before and it came out way too streaky and I didn't like it, but somehow he convinced me to do half highlights and half balayage. I do blame myself because I could have just said no. My hair came out a lot brassier than before and very streaky. Even after washing it with my purple shampoo it still looks that way.

Update: Lux contacted me immediately and offered to fix my hair for free. I was set up with Brett as soon as I was available for an appt. The whole staff was so friendly and understanding! Brett fixed my hair and I'm really happy with the results. (I have horrible lighting in my room)

Sara H. 5/10/2018
Diana Z Avatar

Had a great experience at Lux! The staff was very friendy the owner came out an sat down and chatted with me until my stylist was ready. Brett did an AMAZING job on my hair. I love it !!

Diana Z 5/06/2018
Dan Feliu Avatar

My daughter and I had an appointment with Aaron to get a pink strip dyed in honor of a friend with breast cancer. He was absolutely amazing! The color came out perfect, and the cut and style slayed!!! I will never go anywhere else. I've already made an appointment with him for my son.

Dan Feliu 4/04/2018
Marissa Sommerfeld Avatar

The receptionist girls are amazing, accommodating and soo nice! Brett is an incredible stylist! He knew exactly what I wanted and executed it above what I could imagine. The cut felt so polished and clean, I returned to have color put in and again was impressed! He's really fun, which is important when you spend a few hours together, Thank you!

Marissa Sommerfeld 3/23/2018
Linda Lee Avatar

Lux Salon & Spa is the BEST IN THE TACOMA AREA! I love coming to this salon because I love how reliable they are to me. Sasha is my stylist and I always feel so beautiful and confident when I leave. Betty gets my eyebrows looking perfect. Also, I know that all the employees here are knowledgeable and are continuing in their training to get even better than they already are in their skill!

Linda Lee 3/17/2018
Sammy C. Avatar

5 star rating Alex is divine! I've been coming to her for 5 years. I drive from Seattle just for her. She does everything and always gives me the best treatment. I always leave satisfied and I always get compliments on my hair!!

Sammy C. 2/02/2018
Sara F. Avatar

5 star rating Lux has such an amazing crew!  From the point of entry you are greeted with a smile and style.  The ambiance is very fitting for a place that works hard to make you look and feel good.  The receptionist was very friendly and very accommodating.  The esthetician, Betty, was amazing.  She was able to sneak me in at an off time to fit my schedule and once I was there she made me feel very comfortable.  Her technique was quick and smooth and I felt confident in her knowledge of the procedure.  I would definitely highly recommend her and Lux.

Sara F. 1/20/2018
Theresa W. Avatar

5 star rating LOVE MY HAIR Brett is Amazing, he really takes his time to understand exactly what you want and provides EXCELLENT SERVICE! I think my attached before/ after photo says it all!

THANKS BRETT! YOU ROCK!!!

Theresa W. 12/22/2017
Jennifer W. Avatar

5 star rating I came in last Friday and had my hair done by Alex for the first time ever and I already can't wait to come back. (Because my hair is one step closer to my ultimate goal and I'm so excited). I made a comment to Alex on Friday that people are more inclined to write reviews on bad experiences than on good ones, so even though I've never written a review before I've been so happy about my experience and results that I felt compelled to upload yelp and change that. (Thank you Alex!).

I'm a fairly light natural blonde but I always want my hair lighter and more icy. My last appointment I was told it wouldn't ever be as icy as I wanted and that the Pinterest photos I had saved were definitely filtered. I am living proof that I can be just as much of an icy blonde as those pictures and I'm beyond happy. I left my appointment to go to a work event and I received so many compliments it was amazing. I've only ever gotten foils and most the time it was so subtle that people didn't seem to notice the difference. Needless to say it was a very pleasant change for me. On top of it she curled my hair and it stayed put through my work event and it even looked good later that night when I got to the military ball. After 6 months of not having my hair done I was able to get in my car and look at my reflection in the rear view mirror and say "there she is". Alex is a gem, her results and personality are top notch. Can't wait to come back.

Jennifer W. 12/13/2017