Customer Testimonials

Michelle gave me the perfect cut and red hair color after I had a bad experience at another salon last year. I’ve been seeing her ever since, and she always has the best suggestions for tweaking my color if I want to go lighter or darker. I get compliments on my hair color every single time I leave the house now! She’s also meticulous when she cuts my hair and makes sure I like it from every single angle before I leave the salon. I’ve never had a hairstylist as thorough and as fun to work with as Michelle!
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Charlotte U.
I have gotten my hair cut by Maggie and my 9 year old daughter as well and we cannot say enough good things. She is so sweet and really takes her time and makes sure it’s perfect. She’s easy to talk to and does really nice work. She was also absolutely amazing with my shy little one. Everyone in the salon is so sweet and it’s really a great atmosphere. If you’re looking for a new stylist, I would definitely check this place out!
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Kelly W.
I had some miscommunication with Lux regarding the services I was hoping for. Ryan did her best to communicate what they could do, it’s very clear she wants her clients to be satisfied. Although they didn’t have time for the color treatment I wanted, she did a great cut. I was very impressed that the salon manager followed up with me after my visit.
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Christy M.
I have been looking for that trusted person to rely on since moving to the PNW. Michelle was absolutely fantastic! Not only did she give me the exact thing I was looking for but went above and beyond too! I’m so happy with my hair and haven’t felt this confident in a while. She’s amazing!
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Madison R.
Had a much better experience!! Came back for a redo since I had a bad experience last time. The stylist that took care of me was Ryan with the help of Maggie and they were great! Ryan was so nice and actually took the time to explain to me all the details of my hair and the process leading to what I wanted to achieve. It was very clear that she took a lot of pride in her work and knew what she was doing. Her attitude was so nice and a great way to start my day. Maggie helped her out and she was very nice as well even when they had other clients in, I never felted rushed and they made sure I was satisfied with my hair before I left. I am in love with the results that came out and I am definitely coming back again. Every person I had an encounter with was very polite and took great care of me.
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Ayahna H.
Always great. Jacqui is sincere and thorough to make sure you have the perfect cut! I’m always pleased with the pleasant conversation and professional experience. Front desk staff are friendly and professional.
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Maryanne B.
I’ve been seeing Kelsey for my facials, and she has completely transformed my skin! I first started seeing her when I was experiencing horrible acne from wearing masks all the time. I was honestly shocked at how quickly my skin started to improve. I could see a major difference after just my very first facial with her, and it’s only gotten better since!

I love that she answers any questions I have, explains what she’s doing as she goes, and suggests take-home products that work well for my skin.

I also recently started seeing her for my waxes, and she does the quickest and least painful Brazilian I’ve EVER had! I absolutely cannot recommend her enough!
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Stormy M.
I don’t usually write reviews for places, but wow this salon is amazing!! Great customer service walking in and walking out 😊 Huge shout out to Kaitlyn—such a sweet gal and she does wonders with my hair every time. I have always bounced from salon to salon because my previous stylists over the years have not cut my hair like Kaitlyn does. She trims my layers and face framing so beautifully! I have never felt confident with my hair until I found LUX last year. ♥️
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I don’t usually write reviews for places, but wow this salon is amazing!! Great customer service walking in and walking out 😊 Huge shout out to Kaitlyn—such a sweet gal and she does wonders with my hair every time. I have always bounced from salon to salon because my previous stylists over the years have not cut my hair like Kaitlyn does. She trims my layers and face framing so beautifully! I have never felt confident with my hair until I found LUX last year. ♥️
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Ma. C.
had a great experience today Marco did a wonderful job with different levels of foil and color contrast exactly what I requested
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Kathy D.
I picked this salon based on reviews so I wanted add my review. I agree with many of the positive comments from other reviewers. The salon was easy to access with plenty of parking. The staff were very professional, friendly and welcoming. The salon was very clean and inviting. I had my hair cut by Nate and he did a great job. He really listened to what I had to say. He gave me his professional opinion on how to approach the cut in order to address my concerns, and he stuck to his plan. He cut my hair with confidence and knew when to stop. He also gave me a chance to interact with the cut and give him feedback. I walked out of the salon feeling great and I’m really happy with the cut.
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Tara R.
5 star rating
Last week, I had my makeup done by Kelsey for my niece's wedding. She did an absolutely amazing job and I got tons of compliments. I never, and I mean never, wear makeup and don't actually own any, so this was kind of a big deal for me. She listened to my concerns and made sure that I still looked and felt like myself--just better=) She was incredibly patient and kind even as I flinched each time she got close to my eyes! She instantly put me at ease and was very easy to talk to. In fact, I'd gone in for a trial visit a few weeks earlier and she had done such an amazing job at that visit that I booked a full application. I can't say enough nice things or recommend Kelsey highly enough!
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Colleen W.
I visited Lux and Jacqui for the first time yesterday. I will definitely return. The salon is clean and the receptionist was welcoming. Jacqui, the stylist who cut my hair, was personable and listened to me regarding the specific way I like my short pixie cut. She cut it like she’s been doing my hair for years! I highly recommend Lux Salon.
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Valerie M.
I visited Lux for the first time today and could not be happier with my experience! I have curly hair and Jaqui not only provided me with a great hair cut and style, but she also gave me plenty of tips for curly hair in general. She was kind, professional, and fun to chat with! I have already made my next appointment with her! Highly recommend Lux.
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Chelsea K.
Very Happy with Nate! He listened to what I wanted and did a wonderful job on my foilage, I can’t recommend him enough!
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Heather G.
Carrie is the best! Staff always make me feel welcome.
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Donna P.
My stylist Aylin was AMAZING- we had a great conversation, she listened to me, was patient, had the best advice and my hair turned out absolutely perfect, because of her professionalism and advice! She blended the color beautifully and I LOVED my cut. The best cut I'd had in awhile.
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Erica T.
I needed a haircut because the ends of my hair were fried, i wanted to preserve length and get rid of split ends and Jaqui did just that. She was very meticulous about her work and took the time to go over my hair after cutting it to clean up any remaining split ends. Ive never had a stylist do that. I hope to return when its time for a trim.
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Felicia T.
I’ve had the same long dark hair for the past 10 years and I was super nervous to make a change! Aili gave me a shoulder length hair cut and full foil. I am SO happy! She was so meticulous with every step, I couldn’t be more happy with new blonde look! I highly recommend her for lightening services and will most definitely be a returning customer.
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Jonni M.
5 star rating
I'm so appreciative of being with Paule A. Skill, like a freaking surgeon, rockstar hair cutting. She understands things that maybe 25% of hair cutters understand. I've had my hair cut all over the world she's worth flying for.
The salon is gorgeous with correct lighting. Staff is lovely.
expensive? Not considering what certain creatives at Lux give you.
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Lori D.
Nice ambience and great service! Jaqui did a great job on my hair! Would definitely recommend.
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Eliza G.
Always love the wonderful service and staff at this salon. They are the BEST!
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thressa A.
Alright I never write reviews but hairstylists like Jacqui are hard to come by! Took off over 12 inches of hair into a beautiful short bob I am adoring! Please go and see her if you have thick curly unruly hair, she is fantastic ❤️ Will absolutely be back in the future. Thank you for the wonderful day of paper Lux spa! Well done 🙂
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Vivid V.
A lovely salon with a diverse group of unique stylists. I like the vibe I got upon entry. They carry a variety of products by different brands. I'm glad I got a recommendation to this place.
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Ms M.
Got an awesome fade cut from Jaqui. Professional, knowledgeable. Really good quality cut. You'd be hard pressed to find a better one around the area. Highly recommended.
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Daniel W.
Had a wonderful and relaxing time here. Jaqui was really helpful and our consultation went really well. She really listened to me and helped me learn about new products!
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Amy P.
I had my hair dyed and cut by Aylin today. When I first sat down, she took a flat brush to my 3B curls and as I stared at the huge crackling nimbus of kinky fluff around my head, all I could think was dear God I have made a horrible mistake. Man, was I wrong. She did a fabulous job blending my very early snow white patch back into my darker hair and gave me a super cute layered cut that really made my curls bounce. As a bonus, my hair smells really awesome. I would highly recommend her.
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Jeanine M.
I've been using this shampoo since my last color, and I have noticed that it isn't fading as much. Loving it so far. The scent is an added bonus, it smells amazing ! ! !
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Goldwell Color Brilliance Shampoo Image
Goldwell Color Brilliance Shampoo
All of the staff at Lux are so friendly and kind. Alex, my stylist, always makes me look amazing. Seriously, if you’re looking for a talented artist who will listen to your needs and perform beyond your expectations book with Alex. Highly recommend.
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Kara W.
Erase a standing place I love it I recommend it to Anyone It is my favorite place now
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Jose C.
Marco did a fantastic job. He listened and helped me find a look that works with how my hair and beard grow. I went in post pandemic looking like Tom Hanks in castaway and walked out looking and feeling handsome. Prices were super reasonable and all of the staff was very helpful.
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Nathan R.
Betty and Brett are the best!!! This salon is very accommodating and all my services there have been great!
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Suzanne S.
We are new to the area and told that Lux was definitely the place to go. That information was correct! I have had a color/cut with Alex. Best haircut I have had in a long time!! And I do love the fact that you can book Spa treatments there, too. It is really lovely inside.
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Stephanie G.
Kayla is my go-to stylist at Lux. She has helped me transition my hair to my natural gray color. We also found a great cut and style that works with my hair type. I like that the salon texts me appt reminders. They worked with me during the uncertainty of the pandemic adjusting appts.

I highly recommend Lux Salon and Kayla!

LIKE if my review helped you!
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Rebecca L.
5 star rating
I received the best Microneedling service from Carrie! She exceeded my expectations with her professionalism, expertise, and care. I've had this service performed at another local spa (I'm not going to name names) and it was nothing compared to the service I received from the Lux Salon & Spa...and that OTHER spa was priced so much higher for such a mediocre job. I really didn't know what I was missing out on until I visited Carrie! She really took her time with me and was extremely thorough with the service. It included a nice facial steam in a clean, zen-like spa room. The service and the beauty benifits from this service are worth the cost! A week later, my skin is already gorgeously smooth and glowing! Thank you Carrie
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Yvette S.
When you first enter the business it’s so cute! And everyone is very friendly! My stylist was ready for me when I arrived! I didn’t have to wait long! Would definitely recommend!
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Kennedy V.
Kayla did my hair, she was absolutely magnificent!!!
It was my first time at Lux and she made it all worth it. She really took her time and talked to me about what the right color was for me. She definitely did 10 out 10! Couldn’t be more excited about my hair!
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Salem G.
5 star rating
I have been going to Lux for the past 3 years, since moving to WA, and I always feel the need to leave a review as they never cease to leave me feeling amazed and in awe by my experience with them. And my most recent visit was no different. My experience started with the very kind and patient reception staff, whom assisted me to schedule and reschedule (again and again) my appointment. I saw Brett today, and he knows me so well. He spent excessive amounts of time with me to make sure my hair turned out just right which I greatly appreciated, and he exceeded my expectations! He is a true hair artist, and excels in highlights and bablights and dry cuts. During the entire process, he made certain I was comfortable and enjoying my visit; I definitely felt pampered. Prior to going in, my hair felt dry and lifeless and dark/dingy, and leaving it felt so much healthier and brighter and better overall. Lastly, while I was there, I feel the need to mention how sweet another stylist (Marco) interacted with one of his elderly clients. It was absolutely heart-warming. As always, I can never quite put into words how much I love this place! 🙂
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Theresa C.
I love this stuff. I have long highlighted hair and anything to help speed up blow drying and adding thermal protection is a plus for me. Doesn't weight my hair down and I LOVE IT!!
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KMS Therma Shape Quick Blow Dry 6.7 fl.oz Image
KMS Therma Shape Quick Blow Dry 6.7 fl.oz
5 star rating
I always go to Alex to get my hair done, it comes out amazing and super blonde every time! I wouldn't trust anyone else with my hair but her! She's very accommodating and very nice to talk to.
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Amanda M.