Customer Testimonials

Katie did a wonderful job! She made me feel comfortable and walked me through the process of helping me understand how to get my hair get healthier. Thank you so much Katie, I’ll be coming back to see you in a couple months!

Everyone is super nice here, and it is always a treat to come back.

Always go see Betty for Facial, Nanoneedling, Brow Tint. The works Always a treat.

Franky did an amazing job on my hair. I came in with very long, very thick hair and he gave me a great lightened up look. Definitely will be returning in a few months when I need a trim.

I booked an appointment for hair coloring, but after meeting with Franky, I decided to add a haircut as well. Franky did an amazing job with my hair, even though he was initially hesitant about my request because I had a wedding to attend. He expressed concerns about how my box-dyed color might affect the outcome of the look I wanted. Franky worried that the color might not lift as I desired and suggested a few alternatives. After I assured him that I would be okay with the outcome and that I trusted him completely, he went ahead with the process. His diligence and creativity produced a fabulous result. I absolutely love my new hairstyle, including both the color and the cut! Thank you, Franky, Rebecca, Katie, and the entire staff for all your assistance.

Beautiful hair cut and brow wax!

Rebecca is amazing! I have always received a fabulous cut and color! She listens and provides great feedback! I always have fu talking with her’. Can’t say enough good things about her!Thank you RebeccaStacie

My experience with Sonia was great. She took her time with my hair and made sure I left happy and with healthy hair. I look forward to scheduling with her again!

Katie always goes above and beyond to make sure i am more than happy with my cut and or style.

If you're looking for someone with true skill and artistry, go with Franky. His tenure in the industry speaks volumes about the quality of results you can expect. I came in with thigh-length hair, half of it damaged, and Franky thoughtfully assessed the condition and collaborated with me on a plan that would both meet my styling needs and promote healthier hair.He ended up cutting about half the length and gave me beautiful layers that enhanced the shine and natural movement of my hair. His communication, professionalism, and warm demeanor made the entire experience exceptional. You truly feel like a VIP under his care. I couldn’t recommend a better stylist.

Rebecca is the best stylistI have ever gone to! Amazing , kind. Considerate and I can't say enough wonderful things about her !

Katie is amazing did exactly what I wanted always kept me in the loop of what she was doing. I felt comfortable and trusted her to do my hair. I will definitely be coming in for more services. Thank you so much!😊

Rebecca was wonderful! Very friendly, easy going, great conversationalist! She does what you ask, unlike some stylists who do what they think looks best. My daughter went to Rebecca last Saturday, and felt the same.

Wonderful atmosphere and extremely skilled stylists!

Franky is the best!! I have very fine hair and nervous about going to salons, and Franky has done an amazing job!! I will definitely come back again, and highly recommend! All staff is so friendly, and kind, and the Lux Salon is beautiful, clean, and welcoming every time.5 stars!

Rebecca is amazing! She’s did a great job with cutting and coloring my hair!

Katie was terrific, excellent haircut my first time in the salon. She also gave me a full color consult to work out some legacy issues and I'll be back in a few months to get that corrected. Wonderful!

I look forward to my haircuts with Katie <33 I had my hair cut today by the amazing Katie and i truly cant say enough good things about her! She is so incredibly sweet, caring, and attentive. It is clear that she loves what she does :) Katie not only listens to what I want but also offers thoughtful suggestions based on what will work best for my hair type and lifestyle. I always leave the salon feeling confident and refreshed. Thank you Katie 🤍🤍🤍

The last two times I have been to your salon (the ONLY two times I’ve been there), I was not happy with the service. But today, with Katie, it was much different. She did a great job and knew what she was doing. She didn’t over share or press me to over share. It was all very natural and comfortable. Coming back on Friday to see Katie again for a hair color.

Quick and efficient. As someone who knows essentially nothing about hair, I felt confident that the best choices would be made for me both in terms of color and cut. I also got additional feedback and recommendations on how to get the best out of my hair.The service for my child, having never had her hair colored before was also incredibly good. She felt comfortable and was absolutely beaming throughout her experience. She wore a huge smile all the way out the door.

You know how it is with curly hair – finding someone you trust with color and cuts feels like searching for a unicorn. But Rebecca? She's the real deal. It's a complete transformation when she works her magic. I walk in with a lack of hair confidence , and I leave feeling like a million bucks, my hair confidence completely restored. Honestly, if you're looking for someone truly skilled who understands curly hair, I can't recommend Rebecca enough. Just be sure to book ahead – she's in high demand for a reason!

Syd did a very good job of explaining to me what she was doing and why to my hair with each step of the process which I really appreciated, especially with a service that included some harsher chemicals like bleach. She was very attentive and took a lot of care with her work and I will be coming back!

Omg ! I love how she was súper great with my daughter! And how her hair turned out … she did an excellent Job ! I totally recommand her ❤️

Simply amazing, Katie was attentive, caring, and wonderful. She helped me refine my vision for my hair and it came out better than I could have hoped. I'll definitely be booking again.

Katie is amazing! She cares for her clients and does a fantastic job at cutting hair. She offered helpful hair tips to restore the life of my hair and a cut that would better suit my current hair situation.

Spa. Read my review here.Syd was very warm, patient and welcoming. Not to mention she cut my hair EXACTLY how I asked with out hesitation. I hadn't been to a Salon in over 3 years after a few not so positive experiences. I finally decided to go today and I'm very glad that I did. I even had an issue with the texture spray I bought....twice! And the front desk team laughed with me and exchanged it and made it an even better experience. I highly recommend this Salon. Not pretentious and a lot of love and talent ❤️Candis

Super satisfied with the quality and care Rebecca puts into her services. Much appreciated, customer for life!

Katie was wonderful! She helped my senior aunt Susan get a haircut and Susan loves it! Katie was kind and talented. She was so prompt to take Susan back, I appreciate that she runs on time! Susan said Katie was “just darling” when I asked how iit went. We will be back and will ask for Katie!! Thank you Katie for taking care of my aunt.

My first time at this salon and I had a great experience. Rebecca was my stylist and I showed her a picture of a style that I liked and asked if it would work for me. I'm 65 and wear glasses and don't like to use products just like to have a style that's a wash & go. She said that my hair has some body & curl in it that will do most of the work for me and she'll show me how to finish it off very easy will a few finger twist & the hair dryer or curling iron. I LOVE my new hairstyle. Thank you, Penny J.

I had a full foil and cut done by Franky and he did wonders to my hair. I worry about how thin my hair is and the cut he gave me, made my hair full of life and appear thicker. The highlights and lowlights turned my hair from looking like horse hay to a sophisticated summer blonde. I received so many compliments after the appointment. I would recommend Franky to anyone, 100%. He cares for his clients and takes the time to perfect their look. His character is also amazing. He is honest, intelligent and cracks some great jokes. Thanks for saving my hair, Franky!!

I love my appointments with Katie. It’s so much fun to work with her to get the hair that I’m looking for each time I come in.

Rebecca always knows what is best for your hair! Highly recommend!

Absolutely ask for Franky or Rebecca. The atmosphere was fantastic. Services were top tier. It doesn't get better in Tacoma.

He was more than amazing, funny and kind and willing to help me work through some color correction and it was a blast. I would highly recommend!

My hair looks fabulous and I had a great time!

Katie Kim is excellent! She is kind, honest and a master with hair!

Kim is AMAZING🩵🩵🩵🩵🩵

I love the foil and haircut I got from Sydnie today! Sydnie used two colors on the foil and it looks amazing!!

I have been coming to Lux for years. Stylist: Rebecca does my hair. She is awesome!!!

I haven't left a salon feeling this good in years.