Our Customer Service Team

As soon as you walk through our doors, your Lux experience begins.

Lux Salon and Spa began as a family-based business in 2010 at a small boutique location.  We grew rapidly over the next four years, expanding the business to provide a Full Service Salon and Spa.  In May of 2015 we opened our doors in our new Luxurious location in the Tacoma James Center Plaza.

Our friendly Front Desk staff, Roxan, Emma & Sarah, will answer any questions you have about services and products, while offering you complimentary refreshments.  You will then be greeted by your artist, who will listen attentively in order to tailor your service to match your vision.  Lux’s goal is to continue to advance and provide services to suit every need!  Our Artists receive the highest quality of training in lines such as Goldwell, Keratin Complex, Image Skin Care, and PCA, which allows our staff to deliver diverse set of skills and services.

We enjoy accommodating clients for group events and special occasions, such as weddings and company parties.  In addition, we welcome clients who have privacy and accessibility requirements.  We seek to give you a space to encompass all of your beauty needs, from your hair to your skin, in a relaxing and upscale atmosphere.

Amy

Owner
As the owner of Lux Salon & Spa in Tacoma, I am dedicated to provide the best hair stylists, estheticians and front desk customer service for our clients. The team has many years of experience in the beauty and service industry and are always willing to answer questions about all salon and spa services and products. For our clients convenience, we offer all salon and spa services online with vagaro.com/lux. We also offer texting @ 253-444-8069 for any questions and for consultation conversation directly with your stylist. We encourage you to send photos of your desired look and photos of your present look to provide the best service. I am proud of the passion, commitment, education and experience that make up the lux team, and we look forward to bringing these elements to everyone that walks through our doors at Lux Salon & Spa in the Tacoma James Center Plaza.

Amber

Front Desk
Hello! I’m Amber, one of the friendly faces as you walk through the doors at Lux Salon & Spa. I have a passion for exceptional customer service and and eye for detail. I am dedicated to providing a seamless and enjoyable experience from the moment you walk through the door. From scheduling appointments to answering inquiries, I am here to make your salon visit as smooth as possible. 

Emma

Front Desk
Bio

Roxan

Front Desk
Bio

Sarah

Front Desk
Being part of the Lux team brings new challenges and opportunities with every day. But I love working with all our clientele and I will continue to work hard to make sure the Lux experience is given to everyone who walks through our doors!